Description

Course Outline

• History of Emotional Intelligence
• Emotional Intelligence Defined
• EI Blueprint
• Optimization
• Validation Emotions in Others
• Understanding Emotions
• Setting Your Personal Vision

Learning Objectives

At the end of this training program, participants will be able to:

• Understand what emotional intelligence means;
• Recognize how their emotional health and physical health are related to others;
• Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace; and
• Understand the different emotions and how to manage them;

Who Should Attend

Directors,

Senior Executives,

Management staff and

Supervisors