Description
Course Outline
- History of Emotional Intelligence
- Emotional Intelligence Defined
- EI Blueprint
- Optimization
- Validation Emotions in Others
- Understanding Emotions
- Setting Your Personal Vision
Learning Objectives
At the end of this training program, participants will be able to:
- Understand what emotional intelligence means;
- Recognize how their emotional health and physical health are related to others;
- Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace; and
- Understand the different emotions and how to manage them;
Who Should Attend
Directors,
Senior Executives,
Management staff and
Supervisors
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