It’s no secret that the sales industry continue to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood. The backslapping, high pressure, joke-telling sales person has disappeared. In his place is a new generation of sales professionals: highly trained and well-groomed, with the characteristics of honesty, trustworthiness and competence. This one-day learning class will help you learn how to be one of those smart sales professionals!

You will spend the first part of the day getting to grasp the detailed explanation and application of the concept of customer-focused selling and discussing what will take place during the workshop. Participants will also have an opportunity to set personal learning objectives.