Overcoming Objections to Nail the Sale


If you are like most professionals. you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you work through objectives effectively. You will gain insight on how to plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your average at closing sales.


Course Outline

  • Building credibility
  • Competitive analysis
  • Critical communication and observation skills
  • Handling customer complaint
  • Overcoming and handling objections
  • Negotiation
  • Leverage on teamwork to nail the sale
  • Buying signals
  • Closing the sales


Learning Objectives

At the end of this training program, participants will be able to:

  • Identify the steps you can;
  • Learn ways to disarm objections with proven rebuttals that get the sale back on track;
  • Learn how to recognize when a prospect is ready to buy; and
  • Identify how working with your sales team can help you succeed.


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