Description

Course Outline

• Building credibility
• Competitive analysis
• Critical communication and observation skills
• Handling customer complaint
• Overcoming and handling objections
• Negotiation
• Leverage on teamwork to nail the sale
• Buying signals
• Closing the sales

 

Learning Objectives

At the end of this training program, participants will be able to:

• Identify the steps you can;
• Learn ways to disarm objections with proven rebuttals that get the sale back on track;
• Learn how to recognize when a prospect is ready to buy; and
• Identify how working with your sales team can help you succeed.