Description
Course Outline
- Building credibility
- Competitive analysis
- Critical communication and observation skills
- Handling customer complaint
- Overcoming and handling objections
- Negotiation
- Leverage on teamwork to nail the sale
- Buying signals
- Closing the sales
Learning Objectives
At the end of this training program, participants will be able to:
- Identify the steps you can;
- Learn ways to disarm objections with proven rebuttals that get the sale back on track;
- Learn how to recognize when a prospect is ready to buy; and
- Identify how working with your sales team can help you succeed.
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