Lean Process Improvement


Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas to Henry Ford’s work in the 1920s and the Toyota percepts in the 1930s, to Jeff liker’s publication of the Toyota Way in 2004.


Course Outline

  • Understanding Lean Principles
  • Toyota Production System
  • The five critical improvement concepts
  • Understanding value with the Kano Model
  • Type of waste
  • Creating a lean enterprise
  • The Plan, Do, Study, Act (PDSA) cycle
  • Using the R-DMAIC-S model
  • Lean thinking tools
  • Kaizen events
  • Data gathering and mapping
  • A plan to take home


Learning Objectives

At the end of this training program, participants will be able to:

  • Define Lean Process Improvement and its key terms;
  • Describe the five critical improvement concepts;
  • Use the Kano model;
  • Use the PDSA and R-DMAIC-S model;
  • UseĀ  lean thinking framework, including 5W-2H, Genchi Genbutsu and Genbutu and Gemba; and
  • Gather, analyze/ and interpret data using flow charts, Ishikawa(fishbone) diagrams, SIPOC diagrams and value stream maps.

Who Should Attend

Top-Level Managers,

Senior Executives,

Key Decision Makers


There are no reviews yet.

Be the first to review “Lean Process Improvement”

Your email address will not be published. Required fields are marked *