Leadership Skills For Supervisors


Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.


Course Outline

  • What’s your type? How about mine?
  • Understanding leadership
  • Managing your time and your energy
  • The commitment curve
  • Employee development models
  • Dealing with conflict and difficult issues
  • What successful leaders do
  • Specialized manual and course materials
  • Personalized certificate of completion


Learning Objectives

At the end of this session, participants  will be able to :

  • Define ways to prioritize, plan, and manage their time;
  • Identify their primary leadership style;
  • Develop some flexibility to use other leadership styles; and
  • Identify ways to make conflict a powerful force for creative, well rounded solutions to problems



Who Should Attend?


Team Lead


Human Resource Manager


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