Description

Course Outline

• Defining your role and how facilitators work
• Establishing ground rules
• Content and process
• Type of thinking
• Dealing with controversial issues and divergent perspectives
• Communication skills
• Common facilitation techniques
• Giving effective feedback.
• The language of facilitation
• Dealing with dynamics
• Building sustainable agreements

 

learning Objectives

At the end of this session, participants will be able to:

• Distinguish facilitation from instruction and  training;
• Identify the competencies linked to effective small group facilitation; and
• Explain the difference between content and process.