Facilitation Skills


Learn the skill to facilitate rather than control and the difference between group decision making and team interaction. This two-day workshop has been created to make core facilitation skills better understood and readily available for your organization.


Course Outline

  • Defining your role and how facilitators work
  • Establishing ground rules
  • Content and process
  • Type of thinking
  • Dealing with controversial issues and divergent perspectives
  • Communication skills
  • Common facilitation techniques
  • Giving effective feedback.
  • The language of facilitation
  • Dealing with dynamics
  • Building sustainable agreements


learning Objectives

At the end of this session, participants will be able to:

  • Distinguish facilitation from instruction and  training;
  • Identify the competencies linked to effective small group facilitation; and
  • Explain the difference between content and process.


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