Description

Course Outline

• Defining diversity
• How diversity affects you
• Identifying stereotypes
• Wise words
• The cornerstones of diversity
• How to encourage diversity
• The STOP techniques
• Managing for diversity
• Dealing with discrimination

 

Learning Objectives

At the end of the training program, participants will be able to:

• Explain how changes in the world have affected them and their view;
• Use terms that are politically correct and avoid those which are not;
• Apply the four] cornerstone of diversity;
• Use a technique for dealing  with inappropriate behaviours;
• Develop a management style to encourage diversity; and
• Take action if they or one of their employees feel discriminated against.