Description

Course Outline

MODULE ONE- Developing High-Performance Team

• Organizations today, types of team, team norms
• The TORI team-building model
• Beckhart’s team activities
• Stages of  team development and shaping factors
• Parker’s 12 characteristics of great teams
• Team player types
• The trust/relationship model
• Creative, later and vertical thinking
• Interventions for team leaders
• Resolving conflicts and solving problems
• SWOT analysis and developing team action plans

MODULE TWO- Building Better Teams

• Defining teams
• Establishing team norms Working as a team
• Your team player type
• Building team trust
• The stages of team development
• Team building with TORI
• Communication
• Becoming a good team player

MODULE THREE – Motivating Your Workforce

• What is motivation
• Supervising and motivation
• Motivational theories
• Setting goals
• The role of values
• Creating a motivational Climate
• Applying your skills
• Designing motivating jobs

MODULE FOUR- The Art of Delegating Effectively

• Why delegate? What is delegation?
• Pre assignment review
• Picking the right person
• The delegation meeting
• Giving instructions
• Monitoring delegation
• Practising delegation
• Giving feedback
• Becoming a good delegator

Learning Objectives

At the End of the training program, participants will be able to:

• Identify different types of teams and create a motivational climate;
• Build teamwork by recognizing and tapping into the 12 characteristics of an effective team;
• Recognize the key elements that move a team from involvement to empowerment and how to give these elements to their teams;
• Develop strategies for dealing with team conflict and common problems;
• Understand how action planning and analysis tool can help their teams perform better;
• The critical role  communication skills will play in building and maintaining a team atmosphere; and
• Identify what motivation is and how to use an eight-step process for effective delegation

 

Who Should Attend?

All staff on All Levels