Developing High Performance Teams


Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations.

Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve as they are an important building block of successful organizations. delegation is often one of the hardest skills for a manager to master and it is one of the most valuable skills you can master. It has been proven that it reduces your workload and develops employee skills.


With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. This training is designed for participants who want to develop their team leadership skills and unleash the talent of their individual team members.



Course Outline

MODULE ONE- Developing High-Performance Team

  • Organizations today, types of team, team norms
  • The TORI team-building model
  • Beckhart’s team activities
  • Stages of  team development and shaping factors
  • Parker’s 12 characteristics of great teams
  • Team player types
  • The trust/relationship model
  • Creative, later and vertical thinking
  • Interventions for team leaders
  • Resolving conflicts and solving problems
  • SWOT analysis and developing team action plans

MODULE TWO- Building Better Teams

  • Defining teams
  • Establishing team norms Working as a team
  • Your team player type
  • Building team trust
  • The stages of team development
  • Team building with TORI
  • Communication
  • Becoming a good team player

MODULE THREE – Motivating Your Workforce

  • What is motivation
  • Supervising and motivation
  • Motivational theories
  • Setting goals
  • The role of values
  • Creating a motivational Climate
  • Applying your skills
  • Designing motivating jobs

MODULE FOUR- The Art of Delegating Effectively

  • Why delegate? What is delegation?
  • Pre assignment review
  • Picking the right person
  • The delegation meeting
  • Giving instructions
  • Monitoring delegation
  • Practising delegation
  • Giving feedback
  • Becoming a good delegator

Learning Objectives

At the End of the training program, participants will be able to:

  • Identify different types of teams and create a motivational climate;
  • Build teamwork by recognizing and tapping into the 12 characteristics of an effective team;
  • Recognize the key elements that move a team from involvement to empowerment and how to give these elements to their teams;
  • Develop strategies for dealing with team conflict and common problems;
  • Understand how action planning and analysis tool can help their teams perform better;
  • The critical role  communication skills will play in building and maintaining a team atmosphere; and
  • Identify what motivation is and how to use an eight-step process for effective delegation


Who Should Attend?

All staff on All Levels


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