Conducting Effective Performance Review


Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher  Goethe said: “Treat people as  if they were what they ought to be and you will help them become what they are capable of being.” Setting goals and objectives to aim for will given both supervisors and employee a focus, and is one of the key aspects of meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop.


Course Outline

  • Common errors and solutions
  • Types of performance reviews
  • The performance management process
  • Setting standards and goals
  • Creating a performance development plan
  • Feedback and communication skills
  • Accepting criticism
  • Appraisal preparation
  • Planning and conducting the interview
  • Coaching and maintaining performance
  • Terminating an employee
  • Performance management checklist


Learning Objectives

At the end of this training program, participants will be able to:

  • Define the importance of having a performance review process for employees;
  • Define work with employees to set performance standards and goals;
  • Identify Skills in observing, giving feedback, listening, and asking questions; and
  • Set an effective interview process and have the opportunity to practice the process n a supportive atmosphere.


Who Should Attend?

Middle-Level Managers,

Supervisors, Team leads

and HR Executives



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