Description
Course Outline
- The four C’s: clear, concise, complete and correct
- Active and passive voice
- Sentences and sentence types
- Manners and courtesy
- Practical and inclusive language
- Sentence construction and punctuation
- Writing business letters, memos and e-mails
- Spelling and proofreading
- Reviewing your writing
Learning Objectives
At the end of this training program, participants would be able to:
- Identify the value of good written communication
- Apply these skills in real-world situations; and
- Implement proper format for memos, letters and emails.
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