Business Writing that Works


We all know what good writing is. it’s the novel we can’t put down, the people we don’t forget. and the speech the change the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t express.

In business writing, the language is concrete, the point of view clear, and the points we are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice, you can feel more confident about your own writing. This two-day training would give you the tools to become a better writer.


Course Outline

  • The four C’s: clear, concise, complete and correct
  • Active and passive voice
  • Sentences and sentence types
  • Manners and courtesy
  • Practical and inclusive language
  • Sentence construction and punctuation
  • Writing business letters, memos and e-mails
  • Spelling and proofreading
  • Reviewing your writing


Learning Objectives

At the end of this training program, participants would be able to:

  • Identify the value of good written communication
  • Apply these skills in real-world situations; and
  • Implement proper format for memos, letters and emails.


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