Description

Course Outline

MODULE ONE: Succession Plan

• A need for succession planning
• Defining a succession plan
•  Identifying resources and analyzing risk
• Defining role, responsibilities, and functions
• Gathering information and forecasting needs
• Putting the plan together
• Putting the plan into action
• Evaluating and reviewing the plan
• Your action plan

 

MODULE TWO: Coaching and Mentoring

• Defining coaching and mentoring
• Coaching assessment review
• Interpersonal communication skills
• Critical coaching skills
• Setting goals with SPIRT
• Learning styles and principles
• The benefits/consequences matrix
• Skills involved in coaching
• The coaching model
• Giving effective feedback
• Coaching problems and solutions

 

Learning Objectives

At the end of this training program, participants will be able to:

• Understand how coaching can be used to develop your team;
• Develop the coaching and mentoring skills that help improve individual performance;
• Demonstrate an understanding of the value of succession planning for successful businesses;
• Demonstrate expertise with the key elements of a  succession plan; and
• Discuss the elements of a succession plan in terms of roles responsibility, function, scope, and evaluation.

Who Should Attend

Team Leads

Middle-level managers

Heads of  Departments