Description
Course Outline
MODULE ONE: Succession Plan
- A need for succession planning
- Defining a succession plan
- Identifying resources and analyzing risk
- Defining role, responsibilities, and functions
- Gathering information and forecasting needs
- Putting the plan together
- Putting the plan into action
- Evaluating and reviewing the plan
- Your action plan
MODULE TWO: Coaching and Mentoring
- Defining coaching and mentoring
- Coaching assessment review
- Interpersonal communication skills
- Critical coaching skills
- Setting goals with SPIRT
- Learning styles and principles
- The benefits/consequences matrix
- Skills involved in coaching
- The coaching model
- Giving effective feedback
- Coaching problems and solutions
Learning Objectives
At the end of this training program, participants will be able to:
- Understand how coaching can be used to develop your team;
- Develop the coaching and mentoring skills that help improve individual performance;
- Demonstrate an understanding of the value of succession planning for successful businesses;
- Demonstrate expertise with the key elements of a succession plan; and
- Discuss the elements of a succession plan in terms of roles responsibility, function, scope, and evaluation.
Who Should Attend
Team Leads
Middle-level managers
Heads of Departments
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