Description

Course Outline

• Business etiquette basics
• The handshake
• Business card etiquette
• The skills of making small talk
• Do you remember names?
• Making that great first impression
• Dress for success
• E-mail and telephone etiquette

Learning Objective

At the end of this training program, participants will be able to:

• Dress appropriately for every business occasion;
• Feel comfortable when dining in business and formal situations;
• Feel more confident in their business communication in every situation; and
• Understand effective networking, including making introductions, shaking hands, and using business cards appropriately.

ALL

this could form part of the onboarding process