- Business etiquette basics
- The handshake
- Business card etiquette
- The skills of making small talk
- Do you remember names?
- Making that great first impression
- Dress for success
- E-mail and telephone etiquette
At the end of this training program, participants will be able to:
- Dress appropriately for every business occasion;
- Feel comfortable when dining in business and formal situations;
- Feel more confident in their business communication in every situation; and
- Understand effective networking, including making introductions, shaking hands, and using business cards appropriately.
this could form part of the onboarding process