Description
Course Outline
- History of the interviewing process
- The recruitment and selection process
- Cost analysis
- Job analysis
- Finding candidates and advertising guidelines
- Screening resumes and performance assessments
- Problems recruiter face and interviewing barriers
- Non-verbal communication and types of questions
- Traditional vs. Behavioural interviews
- The critical incident technique
- Difficult applicants
- Interview preparation and format
- Scoring responses and checking references
- Human rights
Learning Objective
At the end of this training program, participants will be able to:
- Recognize the cost incurred by organizations when a wrong hiring decision is made;
- Develop a job analysis and position profile;
- Identify ways to check references more effectively; and
- Understand basic employment and human rights law that can affect the hiring process.
Who Should Attend?
Middle-Level Managers
Business Owners,
Top-Level Managers
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