Description

Course Outline

• History of the interviewing process
• The recruitment and selection process
• Cost analysis
• Job analysis
• Finding candidates and advertising guidelines
• Screening resumes and performance assessments
• Problems recruiter face and interviewing barriers
• Non-verbal communication and types of questions
• Traditional vs. Behavioural interviews
• The critical incident technique
• Difficult applicants
• Interview preparation and format
• Scoring responses and checking references
• Human rights

Learning Objective

At the end of this training program, participants will be able to:

• Recognize the cost incurred by organizations when  a wrong hiring decision is made;
• Develop a job analysis and position profile;
• Identify ways to check references more effectively; and
• Understand basic employment and human rights law that can affect the hiring process.

Who Should Attend?

Middle-Level Managers

Business Owners,

Top-Level Managers