- Instructor: ICS Sourcing Academy
- Lectures: 11
- Quizzes: 3
- Duration: 10 weeks
Available in 2 countries(Nigeria and Ghana), the BPO certifications for entry-level professionals are the continent’s most powerful international qualifications for career starters not only in the BPO space but also in other industries like hospitality, travel, banking, telecom and retailing.
These certifications cover the most important and popular career areas like Customer Interaction, Backoffice Services, Accounting Services and Technical Support and expand employability options for graduating students, school leavers and even individuals who desire to move into the BPO or BPO-like industries.
Successful completion of these programs leads to the award of the CCIP®, CBSA®, CFPA®, or the CTSA® credentials and a permission to use them as designations. CCIP®, CBSA®, CFPA®, or the CTSA® certified professionals have proven knowledge and competence to function in multiple roles and job-contexts and environments in their respective domains.
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Overview
In this section we'll show you how this course has been structured and how to get the most out of it. We'll also show you how to solve the exercises and submit quizzes.
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Basics
In this section you'll learn some basic concepts of programming languages and how to use them. You'll also learn how to write clean code using different code editors and tools.
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Advanced
In this section you'll learn some core concepts of Object Oriented Programming. You'll also learn how to structure the data, debug and handling exceptions.
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Conclusion
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