About Business Process Outsourcing Certification
Business Process Outsourcing Certification provides a complete standardized body of knowledge and competencies (BOCK) designed to equip professionals across specialization and industry with the necessary set of skills, knowledge and competencies required to succeed in their outsourcing career.
BPOC courses are built around internationally established framework and cover a composite of 4 major career paths including Finance, Technical, Backoffice and Customer Interaction.

BPO CERTIFICATION LEVEL
The BPOP Certification is designed to equip Professionals at various levels with the necessary competencies required in their career journey. The levels iclude Fresh graduates, Entry level professionals, Senior Agents, Team leads, Function heads and Business heads.




Why Seek BPOC
- For fresh graduates, BPOC starts you on a career journey that helps you choose the right career path for you along the 4 broad career paths covered in the curriculum.
- For experienced professionals, BPOC credential gives you an edge in the industry and enhances your chances for better performance and promotion on the job
- BPOC gives you a solid foundation and background knowledge on the basics of Business Process Outsourcing.
- Helps you understand the structure, skills and competencies required to succeed as a professional in the field.
- BPOC exposes you to a blended knowledge of the core broad career areas developed on an international framework covering, Technical, Back office, Customer interaction and Finance.
WHO IS ELIGIBLE?
If you desire to build an exciting career in any of the top organisations across industries like financial institution, Telecoms, Aviation, Consulting, Oil & Gas, FMCG etc. then you should enroll for BPOC.
If you feel stuck in your job and desire to build a career path, you should enroll for BPOC
Fresh graduates (Post NYSC) of Universities and Polytechnics seeking to get career direction to jumpstart their career are eligible to enroll.
Professionals with 1 year work experience and above who seek to remain very competitive and highly sort after in their field, BPOC would give you the required knowledge, skills and competencies you require.
HOW DO I ENROLL?
- Click on the BPOC icon
- Click on Register
- Fill out the forms
- Your level of eligibility would be assessed and sent to you

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EXAM WINDOW AND FEES
- BPOC runs quarterly – Exams hold in March, June, September and December yearly
- Online Learning Materials – NGN10, 000 (Non Refundable)
- Exam Fee – NGN50, 000
EXAM STRUCTURE
- Exams are taken online
- Exam questions are Objective
- Exam questions are 100 blended multiple choice questions
- Exam Duration is 1:30minutes
BPOC LEARNING MATERIAL AND STRUCTURE
- The mode of learning is Online Self study
- The BPOC body of competency and knowledge is developed around an international framework that covers 4 broad career path in Business Process Outsourcing