Frequently Asked Question on BPOC – CERTIFICATION, AND ELIGIBILITY
As a BPO Certified Professional, You have Career Advantage. You become one of the trained, most aware, exposed, best skilled, and competent professional successfully building a career path in the outsourcing industry. BPOC is the most powerful credential to stake a claim for the best BPO jobs available and qualifies you for promotion if already on a job in the industry.
No. BPOC is a relevant certification not only for outsourcing professionals and aspirants, the knowledge base is recommended for fresh graduates as it opens them up to the world of work. BPOC is very practical and highlights the skills, competencies and behavioural traits required to succeed in the 4 major career paths which includes Customer Interaction, Back office Services, Accounting Services and Technical Support.
The Study materials cost N10, 000 (Ten Thousand Naira only) while the Exam fee cost N50, 000 (Fifty Thousand Naira Only).
BPOC is relevant and beneficial to all professionals across all levels
The exam runs quarterly but you can now apply year-round
The exams are taken quarterly, consequently we have 4 seasons yearly.
The study material is available online for N10, 000 only.
Once you apply, a date would be agreed with you. You would receive your unique testing ID and a link that would enable you take your exam at the nearest approved center.
Online, the exams should last for 3 Hours however reserve at least 4hours for the process.
4, the exams run quarterly.
payment is made online during your application process.
You would need to reapply for another exam window when you are ready. Same exam Fees would apply.
Yes. You can only reschedule your exams only once. This should however be done before 2 weeks to the exam date. A fee of N15, 000 would apply for less than 2weeks notification for deferment.
Once an exam application is approved, no refunds will be made if a candidate no longer wishes to take the exam, however, you can choose to extend your eligibility expiration date or reschedule.
Your result status (Pass or Fail) would be displayed on the screen immediately after your exam.